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Security & Privacy

Your client data never reaches the AI.

HyperCounsel anonymises personal information before it leaves your machine. The AI works with sanitised text. Real values are restored in the response. Your client data stays protected throughout.

Security by design

Three principles that govern how HyperCounsel handles your documents, your data, and your client information.

PII Protection

Client names, IDs, and addresses are anonymised before reaching the AI. Three protection levels let you control exactly what gets redacted.

  • Names, organisations, emails, IDs anonymised automatically
  • Fail-closed - if anonymisation fails, data is held back entirely
  • Custom terms: add your own always-anonymise and never-anonymise lists
  • Session-based mappings with 30-minute expiry - never persisted

Data Architecture

Your documents stay in Word. HyperCounsel reads them live - it never stores copies, trains on your data, or retains document content.

  • Documents read live from Word - never uploaded or stored
  • No AI training on your documents or conversations
  • Session data is ephemeral with automatic cleanup
  • All external API calls encrypted over HTTPS

Jurisdiction-Aware

Built with global privacy frameworks in mind. HyperCounsel's architecture is designed to align with the regulatory expectations of your jurisdiction.

  • Australian Privacy Act-compliant
  • POPIA-conscious design for South African firms
  • UK GDPR-compliant architecture
  • ABA Model Rules-aligned for US practitioners
  • NDPA-aligned for Nigerian firms
How PII Protection Works

Anonymised before it leaves.
Restored when it returns.

HyperCounsel uses named entity recognition and pattern matching to identify personal information in your document. It replaces sensitive values with anonymous tokens before sending anything to the AI. When the response comes back, the original values are seamlessly restored.

You send a message

Your instruction - along with the relevant document text - is intercepted before leaving your session.

PII is detected and replaced

Names, IDs, emails, phone numbers, and financial details are replaced with anonymous tokens. "Sarah van der Merwe" becomes PERSON_1.

Sanitised text reaches the AI

The AI receives only the anonymised version. It reasons about the legal content without ever seeing your client's personal information.

Real values are restored

When the AI responds, all anonymous tokens are replaced with the original values. You see the real names, the real figures - the AI never did.

Three levels of protection

Choose how aggressively HyperCounsel anonymises data. Each level includes everything from the level before it.

Default

Standard

Balanced privacy and usability

  • Person names
  • Organisation names
  • Email addresses
  • Phone numbers
  • Government IDs
  • Credit card numbers

Enhanced

Higher-sensitivity documents

  • Everything in Standard
  • Location names
  • Financial amounts
  • Tax file numbers
  • SWIFT codes

Maximum

Highly sensitive financial matters

  • Everything in Enhanced
  • Physical addresses
  • Bank account numbers
  • Branch codes
  • All remaining identifiers

Ready to see it for yourself?

Try HyperCounsel free for 30 days. Full access to every feature including PII protection. No charge until you decide to stay.

No charge for 30 days. Cancel anytime.

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